GLOPORE IMS has a very unique approach towards addressing Customer’s IT services through its robust business aligned ITSM solutions.We at GLOPORE IMS help businesses in all phases of their ITSM processes, starting from understanding customer’s core business objectives, their business-IT Strategies, definitions of KRA/KPI which lead to designing innovative & disruptive Business Delivery Models.As phase II the assessment & analysis of GAPs, development of roadmap for IT Strategy, IT operations, ITSM processes using tools & technology is key ingredient.Phase III involves selective sourcing models for transformation re-alignment, moving ahead in terms of transition to Managed IT services providing operational visibility, MIS Dashboard reporting, KPI measurement to Customer’s customer.Phase IV paves way to have a keen watch on the customer’s ITSM processes and providing governance & continual service improvement. Solving the jigsaw puzzle of all the above phases as per PDCA cycle, we at GLOPOREIMS continue to deliver excellence to Customers ITSM partners/customers…
Life at GLOPORE IMS is based on theme “OCCURS”, translating to “Opportunities”, “Challenges”, “Career Path”, “Unity”, “Results – Rewards” and “Society”.
Our most valuable resources are our People – who are Entrepreneurial, Energetic, Innovative Thinkers who care equally about doing great work and developing a culture that’s great for all our associates.
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